Withdrawing Funds Back to Your Wallet
When you want to pull money back out, head to the withdrawal section in your account menu. You choose which wallet to receive on — bKash, Nagad or Rocket — and enter the mobile number registered to that wallet. The amount goes to the number you supply, so confirm it matches your own wallet account. Verification status affects how smoothly this runs;
a fully verified account moves through the withdrawal queue without additional document requests. We process requests in the order they arrive, and you can track the status directly from your account history page.
- Go to withdrawals — From your account dashboard, open the withdrawal section and confirm your wallet details are correct before proceeding.
- Select wallet and amount — Choose bKash, Nagad or Rocket, enter the exact mobile number linked to your wallet account, then specify the amount you want to withdraw.
- Complete identity check — If your account verification is pending, you may be asked to confirm identity documents before the withdrawal is released.
- Track your request — Once submitted, the transaction appears in your account history with a status update so you can follow its progress without contacting support.